Privacy Policy

1. Introduction

At Urban Wear (urbanwearusa.store), we respect your privacy and are committed to protecting your personal data. This privacy policy informs you how we collect, store, handle, and safeguard your personal information when you visit our website, create an account, or place an order.

2. Information We Collect

When you visit or make a purchase from our store, we collect the following categories of personal information:

• Order & Contact Information: Name, shipping address, billing address, email address, and phone number.
• Payment Information: Transaction identifiers and payment confirmation. We do not store your full credit card numbers or CVV codes on our servers; payments are processed securely through certified PCI-DSS compliant payment gateways.
• Device & Usage Data: IP address, browser type, operating system, pages visited, and interaction data to ensure website security and seamless checkout functionality.

3. How We Use Your Information

We use your personal data strictly for legitimate business purposes:

• Fulfilling and routing your order through our US-based manufacturing and printing partners.
• Sending automated order confirmations, USPS/courier shipping tracking updates, and delivery notifications.
• Responding to your customer service inquiries and support requests.
• Preventing fraudulent transactions and ensuring overall store security.

4. Third-Party Service Providers

To deliver your products, we share necessary data with trusted third-party service providers:

• Printify & Fulfillment Providers: To print, pack, and label your custom products with your designated shipping address.
• Shipping Carriers (USPS, DHL eCommerce, FedEx): To deliver your package to your door and provide live transit tracking.
• Secure Payment Processors: To authenticate and settle payment transactions according to global banking standards.

We never sell, rent, or trade your personal data to advertisers or unrelated third parties.

5. Data Security

We employ 256-bit SSL/TLS encryption across our entire website. All financial transactions are processed through encrypted gateways adhering strictly to PCI-DSS Level 1 standards. We maintain technical and administrative safeguards to protect against unauthorized access, alteration, or disclosure.

6. Your Rights (GDPR & CCPA)

Depending on your jurisdiction, you have rights regarding your personal information, including the right to request access to the data we hold about you, request corrections, or request deletion of your data. To exercise any of these rights, please email us at support@urbanwearusa.store.

7. Contact Us

If you have questions or complaints regarding this Privacy Policy, please contact our Data Protection representative at: